Adcreda Accounting and our registered tax agents are registered and listed on the Tax Practitioners Board (TPB) register. You can search this register here to view our registration details and any conditions that may apply.
When working with us, our engagement letter explains our complaints resolution process. If you have a concern about our tax services, you can also contact the TPB. They have a complaints process on their website, which you can find here.
Registered Tax Agents must abide by the rules and regulations as imposed by the TPB which includes responsibilities under applicable taxation legislation. Clients have responsibilities under taxation laws in relation to their affairs. You can learn more about these on the TPB website or by reading their fact sheet Information for Clients.
Under Section 45 of the Tax Agent Services Code of Professional Conduct, we must notify of certain events that have occurred in the past five years. We confirm that we are not aware of any such events that have occurred
We provide a range of business, accounting and tax services at a fixed price, upfront, so you will never have to deal with unnecessary surprises.